ATTENTION: I am no longer accepting new clients for the remainder of 2019. Please sign up for the 2020 waiting list below!

Free Consultation

A free consultation is conducted via video counseling only.

You will receive an appointment confirmation email once your consultation request is accepted. If you are unable to attend your free consultation, please make sure you cancel at least 24 hours beforehand. You may cancel via the client portal link you received in your initial appointment confirmation email; you may also call, text, or email kisha@optimisticcounseling.com to cancel. Otherwise, you will be charged a non-refundable $75 no show fee. Card information is required at the time of scheduling a consultation to cover the cost of the no show fee. But you’re free to reschedule your consultation at any time.

Cancelling your consultation at least 24 hours before your scheduled consultation, gives me a chance to contact the people who may have wanted a free consultation this week but couldn’t get in.

Please complete your documents through the client portal link included in the initial email at least 24 hours before our consultation. This gives me a chance to review and processed your info prior to us meeting. That way, we can spend our time focused on getting to know each other instead of the boring paperwork.

Therapy Session

$160 per session. You can schedule your therapy session for either in person or via video counseling.

I do not accept insurance. In my practice, therapy is dictated by the client and the clinician, not by the insurance company. That means we get to bypass health insurance restrictions and practice individualized services that meet your specific needs. By keeping my practice small and intimate, you don’t get lost in the shuffle.

This is important because it means I’m not overworked and I’m modeling the work/life balance; not just preaching it.
I have the mental and physical energy to always go the extra mile for you. Whether you’re the first appointment of the day or the last, you’ll get 100% from me as your therapist.

I accept credit/debit cards (Visa, MasterCard, American Express, and Discover), FSA (Flex Savings Account) and HSA (Health Savings Account) accounts . Payment is due at the time of each session and your card will be kept on file for easy payment acceptance.

Video Counseling

(Telehealth Phone App)

The Optimistic Counseling Practice uses a secure, HIPAA-compliant video counseling platform that only requires you to have a cell phone, tablet, or computer with a camera and high-speed internet. It’s that simple! Teletherapy has some proven some benefits: 

  • More accessible for those who:
    • live in a remote area with few or no therapists
    • have physical or emotional challenges that make it hard to travel outside of their home or have hectic schedules
    • are having transportation issues
  • Cut down on travel time and travel expenses to therapist office
  • You don’t have to miss work or use sick days for your appointments
  • No need to worry about childcare
  • Flexibility in scheduling
  • Less missed appointments due to bad weather and traffic conditions

Cancellation Policy

If you are unable to attend your session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged for the full rate of the session, $160, which is non-refundable. You may cancel via the client portal link you received in your initial appointment confirmation email; you may also call, text, or email kisha@optimisticcounseling.com to cancel. Card information is required at the time of scheduling a therapy session to cover the no show cancellation fee. But you’re free to reschedule your therapy session at any time.

Out-Of-Network Benefits

If your insurance plan has out-of-network benefits, you can see any licensed therapist you’d like. Your insurance plan will reimburse you a percentage (around 60-90%), after you meet your deductable.

I can give you a form called a superbill to submit to your health insurance company. You can call your insurance company and submit the superbill yourself or you can contact Better, a HIPAA compliant service that submits superbills to your insurance provider on your behalf.

Better’s fee is 10% of whatever money you receive from your health insurance company. If you don’t get a reimbursement, then Better won’t charge you.

How Long Does Therapy Take?

The simple answer is that there is no simple answer. Each person and every circumstance is different. Some people already feel much better after a few sessions, while others might need treatment for several months. Your goals for therapy, symptoms, and the history of those symptoms will all determine the length of therapy.

However, just the beginning of talking about these things can bring a sense of relief. I do recommend that new clients come in weekly at least for the first 4 sessions for in order to make significant changes as soon as poosible. We can then evaluate how therapy is coming along and see if we would need to move to every other week.

Many clients choose to come in weekly until they believe they are feeling significant relief of symptoms and/or real change is occurring. Consistency is key. If there are too many gaps between sessions, it can feel like you are starting over again each time and the gains and momentum can be lost.

Financial Instability

If you’re facing financial instability but really want therapy, then check out Open Path Collective. Open Path Psychotherapy Collective is a non-profit nationwide network of mental health professionals dedicated to providing in-office mental health care—at a steeply reduced rate—to individuals, couples, children, and families in need.

Any Other Questions?

Please contact me with any additional questions you may have. I want to hear from you!